宴会销售总监Director Of Events

Performance of this role should be measured by the following key metrics:
该职位的表现将适用于以下衡量的标准
Key Performance Objectives set annually (as per IHG policy) 年度绩效考核目标
Process compliance as indicated in the hotel’s Standard Operating Procedures 实际工作同酒店制定的标准工作流程契合度
Lead service standards 服务标准的引领
Proposal quality 客户活动建议书的质量
Lead handover quality 引领对客服务的品质
Lead conversion rates 生意转换率
Customer feedback/satisfaction 宾客反馈及满意度
Repeat sales and upsale 回头客生意及增销
Degree or Diploma. A minimum of one year of relevant experience or equivalent work experience in team management, and 2 - 5 years of relevant experience in customer relations and/or event management in Hospitality or a related service industry, F&B /Banquet Operations experience preferred.
大学学士学位及以上，至少一年以上的团队管理工作经历，2-5年的客户关系或酒店行业宴会管理或相关服务行业，有餐饮运作经验将优先考虑。