礼宾员/礼宾领班/礼宾主管

Qualifications任职资格:
1. Apprenticeship or college level
大专及其相关水平
2. Ability to provide legible communication and direction.
具 有 提 供 清 晰 的 沟 通 能 力
3. Knowledgeable of city and culture
有一定的城市和文化阅历
4. 1 year experience in similar capacity
一年相关工作经验
5. Ability to satisfactorily communicate in Mandarin and English with guests, co-workers and
management to their understanding.
流利的英语, 普通话口语和良好的英语书面接受能力
Essential Skills 技能要求:
1. Ability to provide profitability
具有盈利能力
2. Ability to handle guest inquiries
能处理客人要求
3. Provide information
提供信息
4. Sight-seeing tour arrangements
旅游安排
5. Transportation arrangement
车辆服务
6. Coordinate the bell service operation
协调行李部工作
7. Handle all incoming and outgoing mail/parcel
邮件的收发服务
8. Updates accurate guest locator
更新客户资料
9. Builds up social relationship to benefit hotel
建立社会关系扩大酒店利益