FD Agent专职夜班前台

1.Greets guests and processes hotel registration.
问候宾客为其办理登记
2.Develop good open communication and rapport with all guests. Recognise return guests and ensure all guests expectations are met and exceeded at all times.
与宾客建立良好关系，能识别常客并达到和超越宾客期望
3.Ensure all guest account details are correct and accurate.
确保宾客的账目的准确性
4.Responds to customer inquiries for information.
反馈宾客的问询