预订文员 Reservation Agent

Key Responsibilities 主要职责：
1. 熟练掌握关于本领域内洲际集团产品和服务知识。
Maintain a high level of product and service knowledge about all IHG Hotels in your region.
2. 处理预定变更例如延住，提前离店等。
Process amendments to reservations such as extensions, early departures, etc.
3. 记录团队及会议特殊帐单安排。
Record special billing arrangements for groups and conventions.
4. 对酒店特价/特别优惠/促销知识随时更新和掌握。
Maintain knowledge of special rates/ offers/ promotions.
*同等条件下中共党员优先