工作职责:
•Prepare Weekly Events Forecast and seize upselling opportunities.
•Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion.
•Communicate to his/her superior any issues encountered and other relevant information.
•In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity.
任职资格:
• Key Performance Objectives set annually (as per IHG policy).
• Process compliance as the indicated compliance in the Standard Operating Procedures.
• Lead Handover Quality.
• Other Events KPIs.
• Repeat sale or upselling revenue.
• Customer feedback/satisfaction.
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-熟练
- 计算机能力:熟练
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