The EF Lounge Supervisor provides day to day supervision to the EF team and ensuring the smooth running of the EF Lounge. Efficient service is rendered to all guests under the guidance of the Front Office Manager and in accordance with the objectives, performance and quality standards established by Marriott Pudong East.
行政楼层主管主要负责每日监督来确保酒廊的正常运营,根据酒店的行为标准来提供客人最有效的服务。
Main Duties:
主要职责
1. To be well-versed with the followings: 需要熟知一下要点,
i) Rooms Types and rates 房间类型及价格
ii) Operations Hours of Restaurants outlets 各餐厅的营运时间
iii)Hotel Services & Facilities including operating hours
酒店的服务及设施
iv) Shanghai area information – attractions/restaurants etc
上海地区信息-景点及餐馆
2. To ensure effective communication within the EF Lounge Team as well as other departments and management to achieve the hotel’s operation goals.
确保酒店营运的目标,行政楼层主管需要和行政楼层及不同部门员工建立有效的沟通。
3.To effectively communicate with all guests and patrons to achieve the hotel’s business goals.
与客人及赞助商有效的沟通来确保最大化酒店的营收目标。
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