欢迎大使 hostess

· Welcomes and warm greeting toguest who arriving at the hotel
· 热情问候酒店的宾客，对其到店表示欢迎
· Prepare daily arrival reportsand remember VIP or frequent stay guests name. Try to address each guest bytheir name.
· 准备好当天工作报表并熟记VIP客人和经常入住宾客的姓名。尽可能在对客时能称呼客人的名字。
· Taking care of revolving doorat entrance, especially when children go through it, conduct efficient actionwhen children stuck in and call for further emergency first-aid service toGuest Service Manager
· 关注酒店的旋转门，在有儿童通过时需小心，在发生问题和有紧急事件发生时做出快速反应并及时通知酒店的宾客服务经理。
· Remain current-in all hotelinformation: events, promotion etc. Answer guests inquiries on Hotel facilityand city information.
· 熟知当天酒店的所有活动为宾客提供必要的信息。
· Attend daily briefing
· 参加日常部门例会
· During break, assist VIPReception Lounge colleague to process check in. Meets and greets VIPs, returnguests to provide warm welcome and fond see-offs.
· 在休息轮换时，协助贵宾接待厅同事一起帮助客人办理入住，问候贵宾，回头客
· Assumes other duties asassigned by the Front Office Manager / Director of Rooms / Executive AssistantManager.
执行可能由前厅部经理/房务总监/行政助理经理安排的任务