客房部实习生

任职资格Qualification：
1.在校学生
School student
2.人际交往能力。
Interpersonal skills.
3.较强交流沟通能力。
Excellent communication skills .
岗位职责Job Description：
1. 建立有效率的沟通，追踪所有的房间状态。
Establishesan efficient trace of communicate to ensure that all room status is properlytracked.
2. 负责所有电话的接听和回复 ，确保信息的准确接受并及时把相关的信息回复给经理。
Responds to all telephone callsor inquiries, ensures information/ messages are accurately received and relayedto the managers concerned in a timely manner.
3. 及时做好每周/每月报表。
Preparescompiles and distributes the weekly/ monthly reports in a timely manner.
4. 按照凯悦的标准记录并管理好遗留物品。
Recordand manage Lost and Found according to Hyatt Policy.
5. 遵守酒店钥匙控制制度，管理好客房部的所有钥匙，每月进行盘点并将差异报告给客房部经理或客房部副理。
Adhere to Hotel Key ControlPolicy, manage Housekeeping keys, take inventory and report any discrepancy toHousekeeping Manager/ Housekeeping Assistant Manager.