楼层主管 Floor Supervisor

主要职责Main Responsibilities：
1、Directs the work assignments of the assigned area to Room Attendants and other non supervisory person personnel.
负责给员工和其他员工分配工作任务。
2、Provides support to front line personnel, so they can deliver the highest level of outstanding guest service possible.
积极支援一线员工，以便其能向客人提供优质服务。
3、To act and follow up on all decisions, departmental meetings, programs and schedules decided by the Assistant Executive Housekeeper.
执行和跟进所有行政副管家制定的决策，部门会议，计划等目标。
4、Ensures that Housekeeping personnel are familiar with in-house facilities for the purpose of assisting guests
保证所有员工熟悉客房内的所有设施设备，以便给客人提供更好的服务。
5、Maintains open channels of communication with the Assistant Executive Housekeeper on all matters affecting the Housekeeping, Front Office and Engineering.
与前台和工程部的关系等方面的事务要能够与行政副管家有着很好的沟通。
6、Completeother work which Department Head assigned.
完成部门经理交给的其他工作。