中餐厅领班EI Chino Captain

· Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
· 监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致性。
· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
·In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
· 在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
· Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
·在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。