Outlet Senior Waiter/Waitress 高级服务员

岗位职责：
Job description
1.确保在开始营业前餐厅准备就绪，侍应生和餐桌服务员都遵守开始营业规范。
Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
2.参加和参与每日的例会和其它计划好的会议。
Attends and participates in daily briefings and outlet meeting
3.确保餐厅运营设备的清洁并正常工作。
Ensure restaurant operating equipment is clean and in working order
4.迎客人光临餐厅随时保持微笑并且使用餐厅的名称。
Welcoming guests to the restaurant with a smile, apply standard greeting by using the Restaurant name
5.周到的为客人服务，并尽可能解决客人的投诉，向上级领到报告所有事件。
Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Team Leader 
岗位要求：
Job requirments
1.高中或酒店管理，餐饮或相关领域的职业证书
High School or Vocational Certificate in Hotel Management
2.拥有食品服务经验并具有餐厅运营的一般性知识者优先考虑。
Food service experience with general knowledge of restaurant operations preferred.