助理社区经理（宾客服务经理）

In short, this role is Hotel Operation+ Sales & Marketing +Community Building rolled into one.
简而言之，这个职位集酒店运营、销售与营销、社区建设于一身。
Stey’s assistant community manager is the #2 of the property incharge, he/she works closely with Community Manager to ensure the smoothoperation of the property. This role will not only have the responsibility tomake sure things are in order on a day to day basis (operation) , but equallyimportant, Assistant Community Manager is committed at fostering the vibrancyof the community (community building) , as well as promoting the project topotential customers （sales&marketing）.
Stey 的助理社区经理是酒店的 2 号负责人，他/她与社区经理密切合作，确保酒店的顺利运营。助理社区经理的职责不仅是确保日常工作（运营）的井然有序，同样重要的是，他/她还要致力于促进社区的活力（社区建设），并向潜在客户推广项目（销售和营销）。
Here are the major responsibilities:
以下是岗位主要职责
Oversee smooth andpersonalized hospitality is provided to Steyers by community associates
监督社区员工为所有住户提供顺畅和个性化的接待服务
Understand every detail ofthe project and assist the community manager in overseeing, maintaining, andhandling procurement and other related tasks in the daily operations of thecommunity.
了解项目的每一个细节，协助社区经理对日常社区的运营做监管、维护、采购等相关的工作
Train junior team members,so that they can one day be as proficient at their job as you are.
培训团队成员，让他们有朝一日能像你一样精通本职工作。
Build a close relationshipwith Steyers, this is achieved by knowing what they like and don’t like, theirpet peeves, so that they feel understood and pampered.
与住户们建立密切的关系，通过了解他们喜欢什么、不喜欢什么、最讨厌什么等方面，从而让他们感到被理解和宠爱。
Work with community managerto host different events, for the goal of enriching Steyer’s social experiencewith us and their attachment to the community.
与社区经理合作举办各种社区活动，目的是丰富长租客户与我们的社交体验，增强他们对社区的归属感。
Actively promoting thecommunity to external parties whether it is an individual or a company, inorder to attract new Steyers as either long term tenants or hotel guests.
积极对外宣传社区，无论是个人还是公司，以吸引新的长期租户或酒店客人为目的。
Contribute to the socialmedia contents posted by Stey, such as providing materials for Wechat, Weiboand Instagram.
为 Stey 发布的社交媒体内容提供素材，如为微信、微博和Instagram 提供素材。
Activelyobserve and think during work, to help Stey improve.
在日常运营过程中能够积极的思考，为更好的运营我们的社区提出想法和建议。
What arethe requirements to get a job like this?
这个岗位有什么要求？
You have worked inhospitality industry with a customer-facing job for at least 3 years+.
您在酒店业从事前台值班经理工作至少 3 年以上。
Extraordinary interpersonal skill and great personality,
非凡的人际交往能力和出色的个性。
Ability to communicate inEnglish with a lot of confidence, we value verbal communication skill much morethan how proficient your grammar is.
能够自信地用英语交流，我们更看重英文口头交流能力，而不是读写的熟练程度。
Enjoy being around withpeople, and have a genuine interest in learning more about them.
享受与客户相处的乐趣，并真正有兴趣了解客户
Possess curiosity to allthings unfamiliar, always keen to grow yourself both professionally andpersonally.
对所有不熟悉的事情都有好奇心，总是热衷于在职业和个人方面的成长。