Make arrangement for sales calls.安排销售拜访工作。
Take reservation for any function bookings.接受任何形式宴会预定。
Conduct the hotel site inspection for potential accounts.陪同潜在客户参观酒店。
Prepare the initial proposal for the function.草拟宴会建议书。
Once the initial function proposal was sent out, make follow up call for any changes.
一旦草拟宴会建议书发出后,随时跟办任何变化。
Prepare the revised proposal for guest approval.为客户修订宴会建议书并征求客户同意。
Check the guest requirement for revised proposal.为客户核对修订宴会建议书。
Once the function details are almost confirmed, prepare the official contract and get approval from Events Manager first, then make organize to sign and chop for it as final confirmation.
一旦客户确认了宴会细节,即准备好正式合同。首先,需得到宴会销售经理的认可,再让组织者签字,盖章作最后确认。
Prepare the function event order and distribute to the departments concerned.
准备宴会定单,并分发到相关部门。
Follow up on the spot on the function date if any last minute changes will be made.
宴会当天现场待命,以处理紧急变更事宜。
Closely co-ordinate with related departments for function details changes, such as Banquet Service, Kitchen, Beverage, Stewarding and etc.
与相关部门紧密协调,处理宴会细节变更事宜。如:宴会服务部门,厨房,饮料部,管事部等。
Check the function organizer for the feedback and complete the report, hand it on to Events Manager.
收集客户反馈,汇总报告,并提交致宴会销售经理。
Asking for approval from Events Manager for any special case.
任何特殊事件需向宴会销售经理汇报并征得认可。
Report to Events Manager for any guest specific requirement.客户的任何特殊要求需向宴会销售经理汇报。
Pick up telephones with hotel standard telephone manner.按照酒店标准礼貌接听电话。
Complete the Daily Activities Report.完成每日拜访报告。
Complete the Daily “Hotels Comparison Report”.完成每日酒店对照报告。
Attend the internal daily briefing of Events Department.出席每日宴会销售部会议。
Complete the “Weekly Sales Call Plan” for next week.制定下周销售拜访计划。
Attend the co-ordination meeting if necessary.若有必要参加协调会议。
Report to Events Manager immediately for any guest complaint or compliments
客户的任何投诉或赞扬需向宴会销售经理汇报。
Complete “Account Update List” on monthly basis.每月制定最新商务客户名单。
Carry on any other duties assigned by hotel management.执行酒店管理层分派的其它任务。
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