ID12078 Receptionist 前台接待

本岗位可接受应届生，实习生
按规定的程序为所有客人办理入住及退房手续。
Registers and checks out for all guests according to established procedures.
熟知部门的规章制度及程序。
Maintains intimate knowledge of departmental standards and procedures.
按程序为客人办理入住、退房及换房并确保所输入的数据要与预定保持一致。
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
确保现金交易准确无误。
Maintains cashier float and ensures accurate daily report of all money received.
为客人提供外币兑换服务。
Offers currency exchange service for the in-house guests.
严格按照财务要求确保帐目正确完整。
Performs the audit balances and prepares all works for audit in an orderly fashion.
确保前台工作区域的整洁及有序性。
Take personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times.