Concierge Supervisor礼宾部主管

1.To ensure that assistance is being provided at all times to all customers and guests and their stay at hotel are comfortable and memorable.
确保向所有的客户和客人提供优质服务，使他们在入住酒店期间感觉舒适并对饭店留有美好的印象。
2.Be concerned with staff discipline and performance in relation to all staff within the section.
管理所负责区域所有员工的纪律和日常行为。
3.Supervise and delegate duties to all staff within the section and prepare their working schedules as required.
负责管理岗位员工，并安排岗位的工作班次和时间。
4。Ensure that every matter in the logbook is followed up.
确保交班本上记录的每一件事情都已经落实。
5.Accepts luggage and parcels for safekeeping and ensure that at all times it is recorded properly.
确保所接收的行李和包裹的安全，并存放在合适的地方。
6.Pre-check all group rooming lists for arrival and departure.
事先检查所有抵达和离店团队的分房名单。
7.Ensure that all staff and sub-ordinates within the section are using the training given.
确保所有的员工将所接受的培训运用在实际工作中。