· Manage and operate inaccordance with the hotel's business strategy
· 按照酒店经营策略管理和运营工作
· Responsiblefor catering customer maintenance and reception
· 负责餐饮客户维护与接待工作。
· Conduct service qualitymanagement for restaurants to ensure high-quality catering services for guestsand achieve monthly business targets
· 对餐厅进行服务品质管理,确保为客人提供优质餐饮服务,完成每月营业指标。
· Develop menus with othermembers of F&B team.
同团队成员一起制定菜单。
· Set work plan, budget andregulations
设定工作计划,预算和规章制度。
· Evaluate guest satisfactionlevels with a focus on continuous improvement.
评估客户满意度并持续改善。
· Expand the introduction of newcustomers to increase hotel revenue
· 拓展引进新客户增创酒店营收
· Complete tasks speciallyassigned by superiors
· 完成上级特别指派的任务
· Comply with hotel security,fire regulations and all health and safety legislation.
遵守酒店安全、消防法规和所有健康与安全制度。
· Drive sales to maximizebudgeted revenue.
推动销售达到收益最大化。
· Implement working schedulebased on forecast, banquet reservation, group and VIP arrivals.
根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。
· Record sales, complaints,solutions and equipment.
做好销售、宾客投诉、解决办法及相关人才、设备的记录。
· Experienced in all aspects of restaurants service
餐饮服务的各方面丰富经验
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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