Chinese Restaurant Supervisor 中餐厅主管

·In the absence of a Manager,
conducts shift briefings to ensure hotel activities and operational
requirements are known.
当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。
·Endeavour to resolve all
complaints during shift and logs all complaints in log book for further follow
up.
全力解决客人的投诉，并负责将所有投诉进行记录和跟进解决。
·Supervise cash handling and
banking procedures.
负责监督现金操作和交接程序。
·Prepare daily banking and cash
flow reports.
填写部门营业收入报表。
·Establish and instruct talent
in cash security procedures.
建立和指导人才正确处理现金程序。
·Deal with irregular payments.
处理非日常的付款。
·Supervise the maintenance of
service equipment.
监管和维护服务设备。
·Monitor standards of guest
facilities and services.
监督客人设施和服务标准。
·Control stock and monitor
security procedures.
控制库存和进行安全监督。
·Assist with menu and wine list
creation.
协助开发新菜单和酒水单。
·Drive sales to maximize
budgeted revenue.
推动销售达到收益最大化。
·Saving all kinds of expenses.
节约各项费用。
·Saving the energy cost.
节约能源。
·Works with superior in the
preparation and management of the department’s budget and is aware of financial
targets.
与上级一起，管理本部门财务预算。
·Implement working schedule
based on forecast, banquet reservation, group and VIP arrivals.
根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。
·Record sales, complaints,
solutions and equipment.
做好销售、宾客投诉、解决办法及相关人才、设备的记录。
·Make recommendations to
superior, improve working efficiency and sales so as to increase resources and
control cost.
给领导提出建议，提高工作效率，促进销售，并达到增源节支的目的。