行政酒廊接待员

• Efficiency of check in/check out process, accuracy in retrieval of guest data and billing.
确保入住及离店手续的效率性，确保客人信息与账目的准确性。
• To host and manage the VIP and all aspects of their stay in one to one services function with 24 hours.
为贵宾入住期间提供24小时一对一的全方位的款待和照顾。
• To Pre-communicate with guest to collect guest preference in advance, ensure guests bedroom/ suites are fully prepared with their requirements, prior to their arrival.
确保提前与预抵客人联系来获取客人的喜好，确保行政楼层宾客入住之前所有房间按照宾客要求提前完成布置。
• Honesty to all accounting procedures are adhered to throughout the department, including monitoring guest balance and city ledger accounts.
诚信的保证在部门工作中严格执行酒店所有财务制度。
• To liaise and co-ordinate VIP guest requirements throughout their stay.
确保在宾客入住期间作为酒店与宾客之间的联络官。
• Ensures the replenishment of Food and Beverage during breakfast and cocktail hours is being carried out accordingly.
确保在早餐及鸡尾酒时间内，食品、饮料的充足供应。
• Maintains ‘Safe Food & Hygiene Standards’ are implemented within Front Office at 100%.
确保《食品安全与卫生标准》被百分之百的执行。
• Warm welcome all Executive Floor guest upon their arrivals and departures.
确保所有行政楼层宾客在抵店得到热情的欢迎和在离店时得到热情的欢送。