预订文员 Reservation Clerk（Trainee）

主要职责Primary Responsibilities ：
1、接预订及填写订单。
Reservation taken and reservation form filing knowledge
2、接听客户电话
Telephone manner and skill.
3、管理客房定单
Reservation form filing
4、跟办业务
Sales leads follow up
5、管理合同
Contracting policies
6、查询Cambridge系统中每日可卖房间数及已售房间数
Cambridge system knowledge and daily room availability and function room availability knowledge
知识和经验 Knowledge and Experience ：
1、性格开朗、工作踏实，具有较强的服务意识。
Cheerful personality, down-to-earth work, with a strong sense of service.
2、通晓酒店各项产品、对客政策、设施设备及服务种类以及前台工作程度和规范。
Familiar with hotel products, guest policies, types of facilities, equipment and services, as well as the work level and specifications of the front desk.
3、相貌端正，身体健康。
Good looks and good health.
4、热情酒店行业，具有较强的团队精神。
Enthusiastic hospitality industry, with strong team spirit.