中餐销售

FINANCIAL RETURNS
· Validate of the potential ofassigned accounts and create account plans as per the IHG hotels standardoperating procedures
· Develop the assigned accountportfolio to meet set goals and maximise profitability
· Gather information oncurrent and prospective clients / contacts to generate incremental business
· Maintain effective control ofsales expenses
PEOPLE
· Use both account interactionand publicly available tools to monitor competitors' activities as it relatesto both the hotel and the portfolio of accounts and share relevant informationwith key stakeholders in line with hotel procedures
· Provide feedback to managementon changing market conditions, including competition and market trends
· Involve Director of Sales /Assistant Director of Sales where appropriate on sales calls and sales meetings
· Communicate to his/her superiorany issues encountered and other relevant information
· Attend and participate in andwhere appropriate, organise training sessions, daily briefings and othermeetings as required
· Where applicable, supervise,manage and train Sales Executives and Sales Coordinators in carrying out theirresponsibilities
GUEST EXPERIENCE
· Network within one’s portfolioof accounts to build relationships with key decision makers and other relevantstaff
· Conduct client meetings as wellas planning and coordinating site introduction tours and inspections
· Handle and manage clients’queries or issues
· Be proactive and responsiblefor the follow up of new sales leads to enhance guest experience
· Develop and maintain contactwith business generators (MICE Planners; travel agents; etc.)
RESPONSIBLE BUSINESS
· Ensure accurate and timelyupdating of an accurate record of all relevant activities in the provided SalesSystem (i.e. Delphi; Opera; etc.) for future reference and control purposes
· Update Account and Contactprofiles, attach Account plans, ensure ‘live’ information for action
· Develop awareness andreputation of the hotel and the brand in the local community.
Perform other duties as assigned