岗位职责:
Job description
1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求
Make sure that your clothing, hair style, clean hair, and other aspects meet all the requirements.
2.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。
Familiar with the reservation information, understand the customer's situation, especially remember the names of VIPs and regular customers coming to the store, and understand all the activities of the hotel.
3.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。
Familiar with the hotel's various policies regarding room sales, and sell the guest rooms to the hotel guests, and strive for the best economic benefits.
4.熟练掌握店内外信息,提供准确的问讯服务。
Proficiency in the inside and outside of the store to provide accurate information services
5.负责为下榻酒店的宾客办理入住登记手续。
Responsible for check-in for guests staying at the hotel.
岗位要求:
Job requirments
1.具有1年及以上的前台工作经验。
Have 1 year and above working experience at the front desk
2.具有良好的沟通能力。
Have good communication skills
3.具有良好的团队合作能力。
Have good teamwork ability
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-熟练
- 计算机能力:熟练
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