PTP Manager (AU SSC Support)

Description
· Oversee the Procure to Payment (PTP) team and ensure all procedures and documentation are in order. This includes keeping the PTP master activity list (MAL), Standard Operating Procedures (SOPs) and templates up to date.
· Proactively review Procure to Payment (PTP) processes and systems for improvement or enhancement opportunities and actively participate in driving transformation (RPA, AI etc), efficiency and productivity improvement initiatives.
· Train and guide new or existing team members and hotel users on HAFS AU processes and systems including DocMx and Navision.
· Supervise month end activities to support the hotels in the timely delivery of month end reporting, including coordinating and assisting in the month end closing process, ensuring the completeness, timeliness and accuracy of all journal postings and reports.
· Review PTP monthly balance sheet reconciliation as performed by team members.
· Manage PTP operations, ensuring compliance with Hilton Worldwide Global Policy Initiatives (GPIs), SOPs and any related Hilton policies and procedures.
· Support all internal and external audit matters for the HAFS AU team.
· Manage team member recruitment, retention, and resource allocation, ensuring adequate coverage including leave and absence coverage.
· Provide a timely and responsive service to both internal and external customers.
· Coordinate and liaise with key hotel personnel on day to day matters as required.
· Ensure smooth day to day operations of the HAFS AU team and pro-actively engage with team members.
· Perform Personal Development Reviews twice a year with PTP team members.
· Be flexible in relation to shifts and be available to work all shifts as required.
· Take responsibility for individual personal development.
· To perform any other assigned tasks or ad-hoc requests of a reasonable nature as required and requested by a supervisor or manager from time to time. This is may include Daily processing of any RTR, OTC, or RA tasks for any one or more hotels.
Qualifications
As Team Member you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
· 3-4+ years working experience in a similar role
· Completed or working towards a professional qualification (CPA, CIMA, CA)
· Proficiency, at an intermediate to advanced level, with computers and computer programs, including Microsoft programs (Excel and Word), Property Management Systems and Point of Sales Systems.
· Comfortable with Office 365 apps such as Outlook, OneDrive, SharePoint and Teams. Working knowledge of Power BI, Power Automate and proficiency with Excel Macros an added advantage.
· Excellent time management and organization skills
· High-level of attention to detail and accuracy
· Strong analytical, problem-solving, and interpersonal skills
· Excellent written and verbal communication skills in English
· Ability to develop strong working relationships with internal and external customers.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
· Previous Accounting or Finance experience (hotel experience an added advantage)
· Relevant degree in accounting or related business discipline, from an academic institution
· Experience with Navision highly regarded.
· Experience managing a team (>3 TMs)