Constant
customer contact directed towards existing customers and potential customers.
Minimum of 30 weekly face to face appointments are required to establish
contacts and accounts portfolio with an annual target of 150 producers of which
the top 20 accounts are to be major producers for the Doubletree by Hilton
Beijing generating accommodation bookings, conferences and meetings.
保持与现有客户和潜在客户的联系。至少需要30个每周面对面的预约来建立客户联系,年度目标是150家生产商,其中前20家是北京希尔顿逸林酒店(Doubletree by Hilton Beijing)的主要生产商,提供住宿预订、会议和会展服务。
Establish
account filing for all negotiations taking place with the clients.
与客户进行的所有谈判建立客户档案。
Update
promptly account profile of management of accounts and ensure information is
extracted from clients in order to set a clear strategy account management.
及时更新账户管理资料,确保客信息准确,以制定清晰的客户管理策略。
Submit
written proposals and agreements for both accommodation and conference space as
requested by the client and ensure sales are closed. Once sales are closed all
necessary information must be accurately passed to operations for quality
delivery of the services sold.
根据客户的要求,提交关于住宿和会议场地的书面建议和协议,并确保销售完成。一旦销售确定,所有必要的信息必须准确地传递给运营部门,以保证服务质量。
Liaise
with the HWS offices in reference to bookings/leads and rates requested for
accounts covered in the portfolio.
与HWS办公室保持联系,了解与客户交谈中涉及到的,客户预订及客户的价格方面需求。
Identifies
and handles sales leads for rooms and events effectively and efficiently
(within 24 hours).
有效地处理客房和会场的销售情况(24小时内)。
Represents
the hotel and participates in domestic and international sales activities.
代表酒店参加国内外销售活动。
Creative
contribution to product and sales development.
对产品和销售发展有创造性的贡献。
Fulfils
Customer Relationship Management responsibilities and sales goals for defined
customers through planned customer interviews.
通过客户面谈,完成既定客户的关系管理和销售目标。
During sales calls,
carries out “cross selling”.
在销售拜访期间,进行“交叉销售”。
Monitors and reports
on market and competition within own market segment.
了解和报告市场竞争情况。
Prepares and updates
customer management reports and ensures all necessary follow up work is carried
out on time.
准备和更新客户管理报告,确保所有必要的跟进工作按时完成。
Actively distributes
product information and creates awareness within his area of responsibility.
积极地传播产品信息,并在其职责范围内建立责任意识。
Participates in
planning and realization of sales campaigns together with Director of Sales.
与销售总监一起参与计划并进行销售活动。
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