餐厅副经理Restaurant Assistant Manager

1.Listens and responds
spontaneously to questions asked by the guests, team members and suppliers.
Tries to find a solution.
自发地听取并回应客人、同事或供应商的问题，并寻求解决方式。
2. Finds an immediate
solution to precise and simple problems.
寻求立即、确切的简化问题的方式。
3. Knows how to
improvise on an emergency situation.
知道如何处理临时紧急情况。
4. Learns lessons from
difficult experiences to be proactive in ones area of competence.
在本职工作中善于积极从经验中学习。
5. Is welcoming in all
circumstances. Is interested in the guests. Enjoys sharing and making people
happy.
在任何环境中表现出热情，对服务客人感兴趣，乐于使他人快乐。
6. Approaches others,
encourages encounters. Reacts positively to criticism.
接近并鼓励他人，积极回应批评意见。
7. Is Diplomatic. Shows
enthusiasm and conviction that encourages guests to try new experiences.
善于沟通，展示热情使客人乐于尝试新体验。
8. Peace maker. Does
everything to anticipate and respond to guests needs.
平和地预先回应客人需求。
9. Arbitrates divergent
interests and guaranty a friendly environment.
处理异议并营造友好环境。
10. Respects the
procedures. Is punctual, has a good appearance, accomplishes tasks with
precision.
遵守程序，守时，具有良好形象，准确完成任务。
11. Is trustworthy.
Monitors the quality of owns work, and takes responsibility for it. Does what
says will do.
具有可信度，保证本职工作的完成质量，并承担责任，说到做到。
12. Ensures that rules
and procedures are respected. Advises the appropriate person of any situation
which could result in a lack of quality/security.
保证政策原则和运作程序能够被遵守，能够在任何缺乏质量或安全的情况下举荐适合的人选处理问题。
13. Is positive, shows
enthusiasm, is always available shares information.
积极热情，始终能够共享信息。