1、领导并组织高效的宴会销售及团队销售团队,包括招聘、培训、发展和监督,并遵循凯宾斯基标准。
Leadingand organizing an effective Group & Event Sales Team including recruitment,training, development and supervision in compliance with the KempinskiStandards.
2、监控、监督并持续提升部门/酒店的服务质量,巩固并提升酒店在活动及团体领域的市场地位,确保活动及团体领域的收益,以达到或超越预定预算。
Monitoring,supervising and constantly improving the Service Quality of theDepartment/Hotel
Consolidationand advancement of the hotel’s market position in the Event & Group domain
Revenuemaximization in Event & Group field to reach or surpass the predeterminedbudget.
3、与各部门进行全面沟通,以确保高宾客满意度。
Comprehensiveover-departmental communication to ensure highest possible guest satisfaction.
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