Duties:
1. Revenue strategy & rate architecture — Develop and execute revenue strategies and pricing systems aligned with the hotel's financial goals.
2. Forecasting & inventory control — Track occupancy and market demand and adjust pricing and inventory to maximize revenue across room types and channels.
3. Cross-departmental coordination — Work closely with Sales and Front Office on pricing and quotations, group and corporate business evaluation, overbooking, upgrades and room allocation, balancing revenue opportunities with operational needs and guest experience.
4. Channel & rate integrity — Keep rates, promotions and availability accurate and consistent across all channels, and optimize channel mix and cost-to-achieve.
5. Analysis & reporting — Deliver regular profit and performance analysis, with clear recommendations for the management team.
6. Market intelligence & segmentation — Track market trends, competitor pricing and local demand, and turn the insights into new revenue opportunities.
Requirements:
1. Revenue Manager: Minimum 3 years’ hotel revenue management experience, including at least 1 year in a comparable role with an international luxury or upper-upscale brand.
Director of Revenue: Minimum 5 years’ revenue management experience, including 2+ years in a senior role within an international luxury hotel group; multi-property or cluster experience preferred.
2. Strong data sensitivity, with advanced Excel skills and hands-on proficiency in revenue management systems.
3. Solid understanding of channel operations — commissions, rate parity, ranking — plus hotel seasonality and key customer segments.
4. Excellent communication and influencing skills, with a strong collaborative mindset and proven ability to drive cross-departmental execution.
5. Flexible thinker with stress resilience, able to recalibrate commercial and revenue strategy quickly as market conditions change.
6. Keen market insight, with the ability to lead and coordinate teams to lift the hotel's revenue performance.
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