客房部文员 Housekeeping Clerk

【岗位职责】
1. 打印每日预抵客人名单。
Printout arrivals for the day.
2. 为客房服务员打印每日房间安排。
Prints out the work allocation report for theroom attendant in the morning.
3. 准备房卡，工作情况记录单，值班手机。
Prepare key, work sheet, mobile.
4. 在值班记录上记录所有相关讯息。
All incoming messages are to be recorded inlog sheet.
5. 所有讯息须及时跟进。
Messages given must be followed up.
6. 更新白板信息-VIP抵达时间，会议安排，团队信息等。
Update the whiteboard – VIP arrivals, events,groups, etc.
7. 检查并核实房间状态报告。
Checks and verifies room status report.
8. 为每日早班客房服务员安排工作。
Assign task to ‘A’ shift room attendant.
9. 检查布告板信息的更新情况。
Check that notice board has been updated.
10. 移除布告板上过期信息，如排班表等。
Remove any out of date items, file rosters(if necc).
11. 检查丢失物品记录的更新并存档。
Check that lost property is current and hasbeen updated and filed.