财务与业务支持总监 Director of Finance & Business Support

【JOB OVERVIEW 职位描述】
Direct the financial operations of the hotel to ensure the security of hotel assets. Report to GMs and owners on financial state of hotel and make recommendations to improve hotel profitability. Serve as primary contact for all hotel financial - and accounting-related issues with owners, auditors (internal and external) and regulatory agencies.
主管酒店财务工作，确保酒店资产的安全。向总经理及业主汇报酒店财务状况，提出建议提升酒店利润。作为酒店所有财务及会计事务的主要联系人与业主、内外部审计员及监管机构接洽。
【DUTIES AND RESPOMSIBILITIES 工作职责】
1.Use financial analysis, data trends and market information toanticipate needs, identify operating/financial issues, and recommend actions tomaximise financial return.
通过财务分析、数据趋势及市场信息来预测需求，发现运营与财务问题，推广有效举措扩大财务 回报。
2.Create the annual operatingbudget for the property and provide analytical support during budget reviews toidentify cost saving and productivity opportunities for department heads.
制定酒店年度运营预算，在预算审核过程中提供各种数据分析支持，帮助各部门领导节约成本、增加产能。
3.Analyse ROI for capitalprojects prior to committing funds and, upon completion, determine ifanticipated results were achieved.
对非经常开支项目在分配资金之前先分析投资回报，并在项目结束时判断是否达到预期收益目标。
4.Maximise cash flow performanceof the hotel through controls on inventory (avoid excessive supply), credit andcollection, disbursements, deposits and remittances.
通过控制库存（避免过多存货）、信贷和收款、垫付款、定金和汇款等方式使现金流最大化。
5.Review rates and recommend rate strategy to the GeneralManager; participate in sales strategy meetings.
审查酒店各项服务定价，向总经理推荐定价策略；参加销售策略会议。
6.Manage day-to-day activities,plan and assign work, and establish performance and development goals for teammembers. Provide mentoring, coaching and regular feedback to help manageconflict, improve team member performance, and recognise good performance.
处理员工日常事务，计划并分配工作，为每个员工设立工作绩效目标。为员工提供教导、辅导并给予定期反馈，帮助解决各种员工矛盾，提升员工绩效，并对员工表现优异之处予以认可。
7.Educate, train and motivatefinance and accounting teams to achieve hotel revenue goals. Ensure staff hasthe information, market data, tools and equipment to successfully carry out jobduties. Provide direction to hotel employees on how decision-making impactsprofits.
为酒店财务和会计部门员工提供教育、培训，并予以适当鼓励，促使酒店达成收益目标。确保员工获得完成工作职责所需的信息、市场数据以及各种工具与设备。指导酒店员工了解决策对盈利的影响。
8.Promote teamwork and quality service through dailycommunication and coordination with key department heads.
通过与主要部门领导进行日常沟通和协作促进团队合作、提高服务质量。
9.Respondquickly to guest requests in a friendly manner. Follow up to ensure guestsatisfaction.
迅速、友好地对宾客提出的要求予以回应。跟进问题解决情况，确保宾客满意。
10.Ensure accounting practices, support the guest experiencethrough payment options (example: credit card systems, room charges), inventorycontrols and financial dispute resolution.
通过确保酒店会计业务可有效支持其他部门，并通过灵活支付方式（如信用卡系统、客房收费）、库存控制以及解决财务纠纷来为宾客提供良好的入住体验。
11.Implement and maintain acceptable accounting practices asrequired by company policy and procedures.
根据公司政策和操作流程执行并维护可行的会计操作。
12.Develop and implement financial control procedures andsystems; maintain records for internal and external audits; ensure compliancewith government regulations and contractual agreements.
开发并执行财务控制流程和系统；维护记录以供内部和外部审计使用；确保在工作中遵守政府法规、合约协议。
13.Participatein local recognised professional and industry organisations.
加入受本地认可的专业与行业组织。
14.Manage hotel contracts(example: vendor leases and/or service contracts).
管理酒店合同（如：供应商租约和/或服务协议）。
15.Perform other duties as assigned. Also serve asmanager on duty.
完成其它分配的任务。需要担任MOD。
16.Have basic legal knowledge related to the hotel industry.
具备与酒店行业相关的基本法律知识。