行政楼层接待 Executive Floor Agent

Provides service to Executive Floor guests throughout the day, offering polite and courteous service, always maintaining an interested but unobtrusive and never pushy attitude towards guests. Assists EF GSA for daily check in & check out and EF lounge operation.
向行政楼层客人提供服务，礼貌待客，始终保持良好的态度。协助行政楼层接待做好行政酒廊的日常接待及管理。
 Responsible for check in/checkout guest from the Executive Floor, ensure accuracy and efficiency.
负责准确有效地帮助客人办理入住和结账。
Contribute to overalloperational efficiency by performing relevant duties as assigned.
履行被分配的职责，尽自己所能提高工作效率。
Report all guest related mattersto the Manager in charge of the shift, to ensure the issues are dealt withappropriately and areas for improved are communicated to the relevantdepartments.
向领班经理汇报所有客人提出的建议和需求，确保酒店需要完善的方面可以与各部门沟通。