楼层主管 Floor Supervisor

安排员工的工作并监督，使其符合规定的清洁标准
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
调查关于客房服务以及设备方面的投诉情况，并采取纠正措施
Investigates complaints regarding housekeeping service and equipment, and takes corrective action
及时获取须立即清洁的房号清单和即将退房的房号清单以备安排工作
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
与各部门之间协调工作安排
Coordinates work activities among departments
组织安排入职培训以及服务技能培训以解释酒店相关政策，工作程序以及具体说明相关设备的使用与保养
Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
库存物品须确保有足够的供应量
Inventories stock to ensure adequate supplies