Job Description
职位概述
Responsible for receiving and ensuring correct delivery of guest’s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests. The Bellman performs various errands related to guest’s needs, comfort and satisfaction.
负责将客人的行李顺利送往或送离房间、机场和汽车,并对客人的问询和申请提供协助,需要从事各种各样的杂务,以满足客人的需要,保证其舒适和满意。
. To guest sell our hotel cars, to improve our revenue.
向客人推销酒店车辆,提高酒店收入
. Adhere to guest checking in and checking out procedures pertaining to baggage handling.
在与行李相关的问题上,遵守客人入住和退房工作程序。
. Maintain a spotless Porte Cohere and Drive way.
保持车辆门道和车道的清洁
. Room the guest in accordance with hotel standards.
按照酒店标准为客人安排房间。
. Arrange transport and coordinate luggage.
负责安排交通并协调行李事宜。
. Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly,
before having to be asked .
主动协助客人提重包裹、拿衣服、提手提箱等,向客人提供礼貌和迅速的协助。
. Assist arriving and departing guests by opening and closing car and taxi doors.
为来店和离店的客人开关汽车及出租车门。
. Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain.
当报纸送到后进行适当整理,然后按行李领班的要求将其送至客人房间。
Required Qualification
任职要求
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
具有高中或酒店行政管理,酒店管理或相关的专业证书。
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