Elements Team Leader/Captain 西餐厅主管/领班

FINANCIAL RETURNS财务回报
·     Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。
·     Actively pursue cost saving measures
积极寻找节省成本措施
·     Supervise cash handling and banking procedures
监督现金的处理和存放程序。
·     Prepare daily banking and cash flow reports
编制每日存款和流动资金报告。
PEOPLE员工团队
·     Encourage and motivate staff to provide optimum service during all shifts
鼓励和激发员工提供合适的服务
·     Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作
·     Guest EXPE Establishes and maintains effective employee working relationships
建立和保持有效的员工工作关系
GUEST EXPERIENCE宾客体验
·     Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile, and provide efficient suggestion in order to improve satisfaction of guest.
与厨师和餐饮经理分享并推荐客人的意见，反映最新的客户信息,提供有效的建议提高客人的满意度
·     Personally meet and farewell a minimum of 80% of your customers
至少亲自接待百分之八十的客人以及与他们告别
 
RESPONSIBLE BUSINESS企业责任
·     Anticipate market changes and review operations when necessary   
必要时预见市场变动和回顾操作
·     Manage customer database and utilize effectively
处理顾客数据库和有效地运用
·     Control stock and monitor security procedures
控制存货和监督保安程序
 
Perform other duties as assigned
完成其他分配的工作任务