JOB SCOPE: 职责范围:
Under the general direction of the Front Office Manager and within the limits of established InterContinental Hotels Group and local policies and procedures, To maintain the standard of the Club Lounge and the overall project image, service and the amenities of the Club Floor; and to guide the Club Floor Staff in maximizing guest’s satisfaction. To perform other duties as assigned by management. Coordinating with other operational department. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
按照洲际酒店集团标准,在前厅部经理领导下,保持洲际俱乐部楼的服务标准,维护行政俱乐部整体形象和设施,指导员工工作并让客人满意。贯彻管理层的方针政策,加强与其他部门的协调。围绕信任、廉政、尊重,团队和服务五项核心价值,增强员工的工作氛围,发扬洲际团队合作精神。
Qualifications–学历
· Diploma in Hotel Management, Food & Beverage, or related field. 酒店管理,餐饮或相关专业的大专学历。
Experience–经历
· 4 years related experience, including supervisory experience, or anequivalent combination of education and experience。 4年相关工作经历,包括管理经验,或与此相当的教育和相关工作经验结合的背景。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-熟练
- 计算机能力:良好
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