工作职责:
Trains and Establishes Standards.
培训及建立部门标准。
To be absolute on guest orientated manner and mind and to control on any aspect and to care properties.
以客人的举止及想法为取向,全面控制客房部的任何方面,关注收益。
Administrates Internal Human Resources.
管理部门人力资源。
To balance staff manning schedule to meet peak and slack periods and maintain a close payroll control.
平衡协调淡旺季的员工工作安排,保持将工资控制在一定水平。
To conduct a monthly Housekeeping communication meeting to discuss the staff feedback, to rectify the errors for improvement, to communicate all the special instructions and happenings within the hotel, other than morning briefing.
进行月度客房部沟通会议(除早例会外),汲取员工意见以更改完善管理办法。
To attend various meetings to exchange ideas for constructive improvement of hotel operation and keep the subordinates informed for any management’s decision.
参加各种会议,发表交流有关酒店运营的建设性改善的意见,保证管理层信息的及时下达。
To direct the activities of Housekeeping daily operation and to improve and maintain high cleaning standard of guestrooms and public areas as well as courteous service to guest.
指导监督客房部每天的运营,保证客房和公共区域都达到清洁的高标准以及所有员工的对客服务水准。
任职资格:
Fluent spoken and written English.
英语口语流利,书面能力良好。
Five to seven years of housekeeping management experience in possessing overall aspects in both cleaning and service, well verse in every individual duty.
五至七年的相关客房部全面管理,清洁和各班次的工作经验。
Three years as a Housekeeper is necessary.
三年的行政管家经验
The ideal candidate must be outgoing and people oriented.
性格外向,以人为本。
Must bears guest service orientated, hotel properties, departmental expenses Orientated too.
以对客服务,酒店和部门利益为重,控制成本。
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