行政酒廊主管 Club Lounge Supervisor

Responsible for the operational efficiency of all Club InterContinental
areas during shift and the service delivery of those areas. Promotes the
desired work culture of winning ways of the InterContinental Hotels Group and
the brand ethos.
负责洲际俱乐部每个班次的有效运作和服务的实施。围绕洲际酒店集团及其品牌的制胜之道的核心价值，
促进企业文化的发展以及其品牌主张。
·
Conducts
shift briefings to ensure hotel activities and operational requirements are
known.
·
主持每个班次的例会以确保员工知道酒店各种活动和运作要求。
·
Supervise
Club InterContinental operations during assigned shift including:
·
在安排的班次监管洲际俱乐部的运作，包括：
·
Maintenance
of guest information
·
宾客信息资料的维护
·
Maintenance
of information about local events
·
当地特殊活动信息的更新强调
·
Compile
occupancy statistics
·
制作住房率统计报告
·
Supervise
Club InerContinental back ground music system
·
监控洲际俱乐部背景音乐
·
Assign
room for all bookings according to the request and guest preference.
·
根据客人的预订需求和客人喜好分配房间
·
Supervise
preparation of bookings
·
监查预订资料的准备
·
Check
breakfast table set up and preparation
·
检查早餐餐桌的摆台和准备工作
·
Check
afternoon tea and happy hours set up and preparation
·
检查下午茶和欢乐时光的出品和准备
·
Assisting
with serious complaints
·
协助处理投诉
·
Supervise
cashiering activities during shift including:
·
在每个班次监管收银工作，包括：
·
Cash
handling and banking procedure
·
备用金的程序
·
Dealing
with irregular payments
·
处理不正常的付款
·
Instructing
staff in credit policies and facilities
·
向员工讲授信用卡政策和设备的使用
·
Instructing
staff in cash security procedures
·
向员工讲授现今安全程序
·
Carry
out debtor control
·
执行借款的控制
·
Prepare
reports
·
制作报表
·
Supervise
the cashiering system
监控收银系统