前台接待 Guest Experience Talent

As a Guest Experience Talent (Front Office Officer), we rely on you to:
我们正在寻找一位顾客体验专才(前台接待员)人选,需要独立承担以下岗位职责:
1.Prepare the arrival and departure of the team on the day and the next day, and coordinate with relevant departments to better prepare rooms for guests.
准备当天和次日团队的到达和离店，与相关部门协调，以便更好地为客人准备好房间。
2. Handle check-in and check-out procedures efficiently and carry out cashier business.
高效率地办理入住和退房手续，执行收银业务。
3. Regularly supervise the missing accounts of the system.
定时地监督系统的漏帐。
4. Be able to report and hand in items quickly when handling lost and found items.
处理失物招领时能购迅速报告并上交物品。
5. Practice and master emergency handling procedures.
实践和熟练掌握紧急事件处理程序。
6. Ensure that each shift prints reports and completes tracking reports.
确保每个班次打印报表，完成追踪报告等。
7. Coordinate with the Concierge department to change rooms.与礼宾部协调换房事宜等。
We are looking for someone who:
候选人应具备以下特质：
1. Minimum1 year in the same position in 5-star international hotel experience.
至少一年五星级酒店同等岗位酒店工作经验。
2. Enjoys crafting creative and best-fit solutions.
享受精心设计的创意和最佳解决方案。
3. Communicates and writes with fluency in English (as well as the local language) to host international guests.
能用流利的英语(以及当地语言)进行交流和写作，以接待国际客人。
4. Has strong interpersonal, communication skills, have passionate, energetic and fashionable personality.
具有较强的人际交往能力和沟通能力，有热情、活力和时尚的个性。
5. Good at Microsoft Office and Opera System.
熟练使用微软办公软件和Opera系统。
If you are the right person, what are you waiting for? Click the apply button now!
如果您觉得您适合以上条件，那还等什么呢？请点击下面的申请按键吧！