Western Restaurant Manager 西餐厅经理

KEY RESULT AREAS 关键领域
1.Provides guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities.
提供指导和协助，以帮助部门员工完成和履行职责。
2.Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed guest expectations.
监督服务标准确保符合和达到部门的标准并超过客户的期望。
3.Coordinate with relevant departments such as kitchen, steward, bar, housekeeping and engineering to ensure the operation runs smoothly.
联络厨房，管事部，酒吧，客房部，工程以确保在连带的工作区域运作顺利。
4.Assist in the planning and execution of promotional activities as directed.
在指导下协助上司制订促销计划并付诸行动。
5.Maximize revenue in the outlet by implementing up-selling procedures.
通过实施促销计划将厅面的收益最大化。
PERSONAL SPECIFICATION 职位要求
1.Contribute to the morale and team spirit of the hotel by maintaining good relationships with associates.
与同事建立有助于酒店士气和团队精神的良好的关系。
2.Make appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
作出适当的意见和建议，促进酒店的整体发展。
3.Is fully conversant with all health and safety, fire and emergency procedures.
完全精通所有健康和安全，消防和紧急程序。
4.To be courteous and professional in all circumstances and to reflect the image and management of the hotel.
在代表酒店形象及声誉的任何场合，保持礼貌及专业素养。
5.Interact with guests and ask for feedback actively .
积极与客人互动并征求反馈意见。