调酒师 Mixologist

To ensure each guest leaves the bar/ restaurant/ lounge feeling that they had a personalized and amazing experience full of good humor, attention to details and genuine care.
确保每位客人在离开酒吧/餐厅/大堂吧之前收到个性化的优良服务体验。
He/ she is a team player who will work with all departments to ensure that the hotels best interests are taken into account at all times. This requires a balanced approach to ensure there is equilibrium between guest and employee satisfaction.
调酒师应与所有部门紧密协作以确保酒店利益最大化并以一种均衡的触觉来平衡客人与员工满意度。
Make sure that the bar area is always clean and tidy
确保吧台区域干净整洁
Set-up the bar mise en place according to standards
根据标准设置吧台区域
Ensure efficient delivery of all beverages
确保所有饮料制作及时完成
Follow SOPs
遵循标准服务准则
Handle complaints from guests: report, discuss with management and help solve it
处理客人投诉：汇报，和管理层讨论并协助解决
Protect the health, safety and wellbeing of our guests and colleagues
保护客人和同事的健康、安全
Control the quality of food & beverage served
控制餐饮产品的质量
Demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene both for self and team
确保自己和团队展示高水准的个人形象，正确着装并良好的个人卫生
Acknowledge and welcome all guests
了解并欢迎所有客人
Consistently exceed guest expectations
总是超越客人期望
Ensure all customer contact is handled politely and efficiently, ascertaining and accurately meets their needs
确保所有与客互动都礼貌及时的处理并准确的满足客人所需
Perform any other reasonable duties as required by the Management from time to time
根据管理层安排，执行相应合理工作要求
Attend required training and daily briefings
参加必要的培训和每日例会
Keep improving knowledge about cocktails/ spirits/ coffee/ tea by studying and attending event related to the trade
通过学习和参加活动来不断提高关于鸡尾酒/烈酒/咖啡/茶的知识