餐厅服务领班 F&B Services Captain

Your day to day 日常职责
1.Supervise the service and
delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致性。
2.Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
3.Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
4.Supervise cash handling and banking procedures
监督现金的处理和存放程序。
5.Supervise outlet service
监督餐厅的服务。
What we need from you 我们需要你具备
1.Demonstrated ability to
interact with customers, employees and third parties that reflects highly on the hotel,
the brand and the Company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
2.Alcohol awareness certification
and/or food service permit or valid health/food handler card as required by
local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
3.Problem solving and training abilities.
具有解决问题和培训的能力