餐厅经理 Restaurant Manager

职位描述 Job description
1.协助确保餐厅的活动符合各自的“企业战略”，并且酒店行动已经在适当情况下实施。
Assist to ensure that the Restaurant activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
2.确保品牌承诺的交付，并随时提供卓越的客户服务。
Ensure the delivery of brand promise and provide exceptional guest service at all times.
3.以诚恳高效的方式处理所有客人和内部客户的投诉和查询，以确保问题得到圆满解决。
Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
4.集中注意提高生产力水平，以及在可接受的准则下谨慎管理效用/工资成本的需求，确保所有设备的最佳部署和能源效率。
Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
5.确保遵守有关财务记录，货币处理和许可的所有酒店，公司和地方规则，政策法规，包括及时、准确地报告财务信息。
Ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
6.与其他部门经理紧密合作，以支持和灵活的方式，重点关注酒店的整体成功和酒店客人的满意度。
Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
7.监督和协助招聘和选择所有餐厅同事。在招聘和使用基于能力的方法选择同事时，遵守酒店指南。
Oversee and assist in the recruitment and selection of all restaurant colleagues. Adhere to hotel guidelines when recruiting and use a competency-based approach to selecting colleagues.
8.执行分派的任何合理任务和额外职责。
Carry out any other reasonable duties and responsibilities as assigned.
任职要求 Qualifications
1.大专学历，高级文凭持有者。行政管理或酒店管理及相关专业。
University/ Higher Diploma graduate, major in Business Administration/ Hotel Management or equivalent.
2.至少2年同等职位工作经验。
Minimum 2-year experience as Restaurant Manager; hotel experience is preferred but not required.
3.性格成熟、工作独立、机智灵敏，人际交流与沟通技能出色。
Mature, independent, tactful with good interpersonal & communication Skills.