餐饮服务员 RB&E Waiter / Waitress

职位描述 Job description
1.确保遵循品牌承诺并始终提供优异的对客服务。
Ensure the delivery of brand promise and provide exceptional guest service at all times.
2.与客人建立并保持良好的客户关系。
Establish a rapport with guests maintaining good customer relationships.
3.根据部门营运指南要求确保部门内所有餐饮物品、设备和其他设施得到妥善保管和维护 。
Ensure all food and beverage items, equipment and other facilities are maintained according to department operation manual.
4.对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
5.需要时参加培训课程和会议。
Attend training sessions and meetings as and when required.
6.执行分派的任何合理任务和额外职责。
Carry out any other reasonable duties and responsibilities as assigned.
任职要求 Qualifications
1.高中及以上学历，酒店管理相关专业。
High School graduate or above, hotel Management or equivalent.
2.一年相关经验或与此相当的教育和相关工作经验结合的背景。
1 years related experience or an equivalent combination of education and work-related experience.