前台

•Supervision of Reception area including Shop
•Operation of phone switchboard, cashless system and safety system
•Handling of all incoming and outgoing mail
•Preparation and ensuring of smooth check-in and check-out
•Center of Information for all passengers; transaction of Shop sales
•Execution of all administrative duties according to company standards
•Providing general administrative support to the Hotel Manager
•Complaint management
•Handling and preparation of customs regulations
•Correct handling of all equipment and products
•Ensuring of cleanliness and neatness at Reception
•Execution of cost control for Reception and Shop within the budget
•Conduction of stock takes; inventory according to company procedures
•Preparation of opening and closing ships at start and end of season
•Assistance in other departments upon instruction from supervisors (if required)
•Performance according to company standards and HACCP rules
•Participation in loadings
•Correct storage of stock; establishing of par levels
•Periodically replacing the Night Auditor
•Active participation in onboard training programs