管事部经理Stewarding Mangaer

Job Responsibilities 岗位职责:
Delight Guest 和悦宾客
1.Practice the service culture SHINE with Services Essence Training
对客服务中践行《服务精髓》中SHINE的服务文化要求
2.Solve the guest complaints with service culture E-Leap within Service Recovery Training
当客人向我们表达不满情绪时及时担负责任，并践行《服务补救》中的E-LEAP服务文化原则
3.Personal grooming, hygiene and courtesy are in line with hotel and brand atandards
个人仪容仪表、卫生及礼貌礼节符合酒店和品牌标准
4.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
严格遵守服务流程和品牌标准，向我们的客人传递品牌精髓信息以提高客人体验感和品牌感知度
5.Manage the receiving and storage of kitchen goods
负责接收和存储厨房物品的管理工作
6.Oversees the cleaning and storage of kitchen equipment
监督厨房设备的清洁和存放
7.Oversee the cleaning of the premises
监督厨房的清洁工作
8.Oversee the removal of waste
管理废品的清除
9.Maintains a hygienic kitchen
保持厨房的卫生
10.Cleans the kitchen and equipment
清洁厨房和设备
Job Qualifications 任职资格:
Good health
身体健康
Good communication
良好的沟通技能
Pleasant looking
五官端正