餐饮服务员F&B Waiter/Waitress

JOB RESPONSIBILIES【岗位职责】
1. Do all necessary opening and closing side work according to the side work schedule.
做好所有必要的开档和关档的工作记录表。
2. Have all necessary tools ready: tray, pen, bus towel, corkscrew, etc.
准备好所有必要的工具：托盘，笔，纸巾，酒刀。等等。
3. Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. Know the use records.
熟悉菜单上的各项菜，他们的装饰，内容和调制品。准备正确的简明扼要的回答客人提出关于菜单上的问题。
4. Operate the Point of Sale terminal correctly and follow all Marriott check-closing procedures.
正确运行销售终端的要点并且遵守所有万豪收档程序。
5. Practice aggressive hospitality and use Suggestive Selling techniques when taking guest’s order.
当接受客人点单时试着用积极的亲切的销售技巧来提议客人。
6.Develop a good knowledge of beverages, liquors, and wine service.
发展酒品，酒类和服务酒的知识。
JOB SPECIFICATION【岗位要求】
1.Graduated from high school or equivalent, trained in catering service, capable of daily foreign language conversation.
高中毕业或具有同等学历，经过餐饮服务培训，有一定的日常外语会话能力。
2.Have skilled service skills and certain adaptability, and be able to properly handle general problems in service.
有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。
3.Master the restaurant service regulations, and understand the basic characteristics and simple cooking methods of various dishes in the restaurant.
掌握餐厅服务规程，了解餐厅各种菜肴的基本特点和简单的烹制方法。
4.Proactive, enthusiastic and conscientious, with strong sense of responsibility.
工作主动、热情、认真，责任心较强。