高级销售经理 Senior Sales Manager

1. Be accountable in exceeding hotel's Topline room budget, team's individual's room revenue goal.
有能力促使完成酒店房间预算，团队成员个人预算。
2. Ensure team uses diligently and input information accurately.
推进系统的使用并确保信息被准确地记录在案。
3. Maximize group conversion rate to meet group budget by working closely with catering sales.
通过和宴会销售的紧密合作，最大化团队转换率来达到团队预算。
4. Create effective Key Account Management strategies for FIT segments.
针对散客的市场划分创造有效的主要客户管理策略。
5. Conduct Mid/Year End Performance review for Sales Manager & Coordinator.
对销售经理和协调员进行年中和年底的评估。
6. Promote hotel venues to encourage patronage.
促销酒店餐厅，鼓励客人光顾。
7. Join daily morning S&M briefing to share relevant updates and attend weekly S&M meeting.
参加每天的晨会，分享更新信息并参加每周的市场销售部会议。
8. Be involved in handling VIP guests, key influencers and decision makers with the team.
重视VIP客人，主要影响人员和决策者的接待。
9. Quarterly accounts review with team and identify opportunities to expand accounts’ potential.
每季度和团队回顾客户情况，发现潜在机会并增加客户。
10. Organize sales trips to key feeder markets.
安排主要客源地市场的销售拜访。
11. Attend Revenue Meeting with DOSM & DOS.
和市场销售总监、销售总监一起参与收益会议。
12. Explore upselling opportunities with the team.
开发追加销售的机会，打破常规最大限度地增加部门业绩。
13. Plan tactical promotion during need period.
计划在不同时间段的战略性促销活动。
14. Drive the sales of festive products.
促进团队季节性产品的销售。
15. Stay abreast and share of the competitors' rates strategies, market intelligence and upcoming citywide events.
保持一致, 分享竞争酒店的价格策略，市场情况和城市展会信息。
16. Provide appropriate guidance, constantly motivate the team to be at their best and encourage high team spirit.
提供恰当的指导，持续不断的激发团队达到最佳状态，鼓舞团队精神。
17. Identify and develop staff ready for promotion and guide those in need.
识别和发展可晋升的员工并给予相应的指导。
18. Arrange internal/external trainings to ensure the team is familiar with all the key Banyan tree systems and programs.
安排部门内部及外部的培训，确保团队熟悉集团主要的系统和计划。
19. Attend relevant Sales trainings
有机会参加相关的销售培训和课程。
20. Be articulate and confident in guiding the team.
能够清晰的，自信的指导团队。
21. Celebrate individuals and team’s successes and recognize outstanding performance.
庆祝个人和团队的成功，并识别表彰良好的表现。
22. Practice fair judgment and equal treatment to all staff.
秉行公正，公平的对待所有员工。
23. Communicate proactively and share accurate information with all key internal stakeholders such as HODs and EXCOMs.
积极沟通并将准确地信息同主要职能部门负责人例如部门经理，行政委员会成员分享。
24. Work closely with Catering Team.
同宴会销售团队紧密合作。
25. Be familiar with the hotel's USPs, St. Regis brand differentiators and core values.
熟悉酒店的独立卖点，品牌的差异化和价值观。
26. Abide by both the hotel and Starwood policies and procedures
遵守集团及酒店的政策和执行程序
27. Respect others and share credit. Focus on the guest as the common objective. Foster an inclusive environment.
尊重他人，分享功劳。 把客人作为共同的专注对象。 创造一种兼容并蓄的环境。
28. Follow-up and ensure no detail is overlooked. Assume personal responsibility and accountability. Use thoughtful judgment. Avert or solve problems discreetly and quickly.
跟踪执行进程，确保事无巨细、面面俱到。 承担个人责任和义务。 进行深思熟虑的判断。 谨慎、快速
地防止问题出现或解决问题。
29. Learn, adapt, and innovate. Act as a dedicated professional. Pursue personal achievement and development.
学习、适应和创新。 行为举止要像一位奉献于事业的专业人员。 追求个人的成就和发展。
30. Know your job and serve as an expert in your particular area. Effectively learn and apply job knowledge and technical skills. Work to improve your functional skills for the future. Readily share your expertise with others.
了解您的工作并在您的特定领域内发挥专家的作用。 有效学习并运用工作知识和技术技能。 努力工作为了未来而开发职能技能。 随时乐于和他人分享您的专业知识。