您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下,保持所在部门的高效营运,并满足员工、客人及酒店业主的期望。 通过管理酒店前厅部的运作来协助房务部总监实现品牌承诺,具体职责包括但不限于:前台、前台服务(包括泊车及酒店入口)、宾客服务中心。
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Guest Service Centre.
最好拥有酒店或旅游管理的本科或专科学历;至少一年前厅部副经理的工作经验;必须具有良好的解决问题、行政管理和人际交往能力。
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 1 years work experience as Assistant Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-熟练
- 计算机能力:良好
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