公共区域（PA）副理 Assistant Manager - PA

【职位描述】
黄山横江湾凯悦酒店将于2024年第四季度开业
您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。 通过适当的销售和营销计划确定酒店在当地市场中的定位，并确保酒店产品和服务同营销企划所创建的定位及品牌承诺相一致。
【任职要求】
营运
Operational
确保具有营销员的态度，抓住酒店内的一切销售机会。
Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.
 确保具有高水准的酒店产品知识。
Ensures a high level of product knowledge of hotel.
 确保将来自任何客人或其他部门的反馈及时并准确地汇报给副理。
Ensures the Team Leader/ Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.
 遵守酒店有关客房部的政策及程序。
Complies with the Hotel Policies & Procedures relating to Housekeeping Department.
 遵守房务部制定的系统及程序。
Complies with all systems and procedures as laid down by Rooms Division.
 履行清洁及服务公共区的日常职责，确保公共区的清洁达到凯悦品牌标准。
Performs routine duties in the cleaning public areas, ensuring the cleanliness meet Hyatt brand standards.
 清洁并擦亮灯具及大理石面。
Cleans and polishes lighting fixtures, marble surfaces.
 清洁客房、走道、大堂、酒廊、卫生间、电梯、楼梯、更衣室及其它工作区域。
Cleans rooms, hallways, Lobby, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas.
 清洁酒店外部道路。
Scrubs outside pavement areas.
 打扫、擦洗、上蜡及抛光地面。
Sweeps, scrubs, waxes, and polishes floor.
 清洁毛毯、地毯、布艺家具及窗帘。
Cleans and shampoos rugs, carpets, upholstered furniture, and draperies.
 为家具及设备吸尘；擦亮金属制品。
Dusts furniture and equipment. Polishes metalwork.
 清洗墙壁、顶板及木制装饰；清洗窗户、门板及门/窗框。
Washes walls, ceiling, woodwork, windows, door panels, and sills.
 清空垃圾桶及清洁烟灰缸。
Empties and cleans wastebaskets and ashtrays.
 将垃圾运到垃圾处理区域。
Transports trash and waste to disposal area.
 补充浴室用品。
Replenishes bathroom supplies.
 履行清洁及服务公共区域的日常职责。
Performs routine duties in the cleaning and servicing of public areas.
 保持后场办公区的整洁。
Maintains cleanliness of back office areas.
 报告所有遗失及损坏的酒店财产。
Reports missing and damaged hotel property.
 依照酒店的“失物招领”程序，报告并上交“失物招领”物品。
Reports and turns in all Lost & Found items as per Hotel “Lost and Found” procedure.
 清理并维护所有用品、设备及储藏室的整洁。
Cleans and maintains all supplies, equipment and storage rooms.
 迅速回应并报告客人的需求。
Responds and reports promptly to all guest inquiries and/ or requests.
 清洁并维护大堂、卫生间、走廊及办公室的清洁。++
Cleans and maintains all Lobby, restrooms and corridors and offices.
 为地毯吸尘并清空烟灰缸及金属容器。
Vacuums carpets & empties ashtrays and urns.
 清洁镜面及窗户。
Cleans mirrors and windows.
 需要时搬动家具、固定装置及设备。
Moves furniture, fixtures and equipment when needed.
 为酒店内外的植物浇水及养护。
Waters and maintains all plants inside and outside the Hotel.