We are looking fora Front Office Agent
我们正在招聘前台接待员,职等您来!
At Ranah Rockdale Hotel of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.
安吉乐那石谷度假村是位于中国浙江省的一家度假酒店,它将现代时尚属性、当代艺术设计温暖融为一体,是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。
MAINPURPOSE主要职责
Execute job tasks according to thepre-defined standards & procedures and in compliance with the companyemployment handbook. Demonstrate honesty, reliability, ethics, andprofessionalism; demonstrate consistency between words & behaviour. Demonstratehonesty, reliability, ethics, and professionalism; demonstrate consistencybetween words & behaviour.
根据拟定的规定条例以及公司员工手册执行其职责范围内的工作。确保前台区域符合标准,所有营运设备运作正常。展现诚实,可靠,规范及专业的工作礼仪。
ACADEMIC QUALIFICATIONS教育背景资格
· College degreeor above, major in hotel management is preferred.
大专以上学历,酒店管理专业优先。
PRIOR WORKING EXPERIENCE 以往工作经历
· 1 years’experience in front office / guest services operations, including experience ata hotel of similar size and complexity, or an equivalent combination ofeducation and experience.
拥有1年前厅或宾客服务工作经验,包括在相似规模和复杂程度的酒店的工作经验,或与此相当的教育和相关工作经验结合的背景。
· Exposure toindustry, which required high service standard.
展现高水平的行业服务标准。
OTHER REQUIREMENTS 其他专业要求
• Highproficiency in written and spoken English and Mandarin
熟练的中英文书写和口语表达能力。
• Good resolveproblem competency.
良好的解决问题的能力。
• Goodcommunication skill.
良好的沟通技巧。
• Good skill ofoffice word, excel, PPT
具备使用办公软件的能力。
• Good peopleskill.
良好的为人处事技巧。
• Good handlingcompetency.
良好的处理技巧。
• Familiar withFront Desk operation.
熟悉前台运作
• A cleancriminal record is a-must.
必须能提供无犯罪记录证明。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-一般
- 计算机能力:熟练
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