Director of Culture & Programming 文化与活动策划总监

保持对艺术、设计、时尚、餐饮、音乐等文化领域的精通，以策划符合桐森核心支柱的周详活动和品牌合作。
Maintain cultural fluency across art, design, fashion, F&B, music and beyond to inform thoughtful programming and brand partnerships aligned with Thompson’s core pillars.
在本地和全球范围内建立和培养强大的创意网络，推动相关的活动，提高品牌知名度，支持业务增长。
Build and nurture strong creative networks—locally and globally—to drive relevant activations, increase brand visibility, and support business growth.
通过具有文化共鸣和前瞻性的活动策划，维护并发展桐森品牌的形象。
Maintain and evolve the identity of Tompson brand through culturally resonant and forward-thinking programming.
参加文化和行业活动，以培养关系、激发灵感并扩大在创意社群中的影响力。
Attend cultural and industry events to foster relationships, spark ideas, and expand reach within the creative community.
密切关注文化动向和新兴叙事，以策划周详、前瞻性的活动。
Stay attuned to cultural movements and emerging narratives to shape thoughtful, forward-facing
programming.
管理文化活动日历，主导文化相关会议，并监督所有相关文件、合同和行动计划。
Manage the cultural programming calendar, lead culture calls, and oversee all related documentation, contracts, and action plans.
辅助酒店行销企划策略的执行（目标、策略和行动），以达到和超越房务、餐饮和水疗中心其他营利部门所预测的收入目标。
To assist in the implementation of the hotel’s Marketing Communications Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, Spa and all other revenue generating departments.
确保酒店行销企划活动与公司营销策略一致，对酒店活动予以适当执行。
To ensure the Marketing Communications activities are aligned with the Corporate Marketing Strategy, and the Hotel Actions have been implemented where appropriate.
确保市场传讯部员工为酒店其他工作人员（内部客人）和部门其他来访者提供专业、礼貌而周到的适当服务。
To ensure Marketing Communications associates provide professional, excellent service to external customers, as well as internal customers in other departments.
礼貌有效地处理所有内外部客人的投诉和询问，全程保证问题解决，达到各方满意并确保此类问题不再重复发生。
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily and similar issues will not occur again.