前厅副经理 Asst. Front Office Manager

• Efficiencyof check in/check out process.
确保入住及离店手续的效率性。
• Accuracy inretrieval of guest data and billing.
确保客人信息与账目的准确性。
• Managementof the guest service experience / personalization.
确保个性化服务以提升客人体验。
• Management of guest complaints.
处理宾客投诉。
Management of foodsafety & data safety.
保证食品安全及信息安全。
· Ensure wherever possible that colleagues are provided with a work placefree of discrimination, harassment and victimization.
确保提供给同事们一个没有歧视、骚扰和危险的工作环境。